潮光小館：刪除帳號與資料

在 App 內刪除（建議）

開啟「潮光小館」→ 主畫面右上角「設定」。
捲到最下方，點「刪除帳號與資料」，確認後送出。
我們會刪除：雲端遊戲進度、帳號、封測回饋、客服回報。

無法開啟 App 時

請寄信到 contact@wangzi.live，主旨「刪除帳號」，並附上「設定 → 客服中心」顯示的玩家 ID（若無法取得，請提供綁定的 Google／Apple 帳號 email）。我們會在 30 天內完成並回覆。

保存期限

雲端遊戲資料、帳號、問卷、客服回報：收到申請後刪除。
購買交易稽核紀錄（交易 ID、商品、時間）：依法保存，刪除後與你的帳號解除關聯（去識別化）。
命令回執：約 30 天後自動刪除。

注意：刪除後無法復原；已購買的消耗型商品不會退款，永久商品可在新帳號以同一個商店帳號「恢復購買」。

Tidelight Bistro: delete your account and data

In the app (recommended)

Open Tidelight Bistro → Settings (top right of the home screen).
Scroll to the bottom, tap “Delete account & data” and confirm.
We delete your cloud progress, account, survey answers and support reports.

If you can’t open the app

Email contact@wangzi.live with the subject “Delete account”, including your player ID from Settings → Help Center (or the email of your linked Google/Apple account). We’ll complete it and reply within 30 days.

Retention

Cloud game data, account, survey answers, support reports: deleted when we receive the request.
Purchase audit records (transaction ID, product, time): kept as legally required and de-identified from your account.
Command receipts: deleted automatically after about 30 days.

Deletion is permanent. Consumables are not refunded; permanent items can be restored on a new account with the same store account via “Restore purchases”.